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Refund Policy

Fire FC Competitive Soccer Refund Policy

At Fire Futbol Club (Fire FC), we understand that unexpected circumstances can arise that may impact a player’s ability to participate. Our refund policy is designed to balance the operational commitments of the club with the needs of our players and their families. By registering, families acknowledge and agree to the following policy.

1. Registration Fees

Non-Refundable Deposit: A portion of the registration fee (typically $50) is considered a non-refundable administrative fee.

 

Full Refund Eligibility: A full refund, less the non-refundable portion, may be issued if requested before official team placement or tryouts are completed.

 

Partial Refunds After Tryouts: Once a player has accepted a roster spot and the season has commenced, partial refunds may be considered under limited circumstances, such as:

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  • Verified season-ending injury (physician’s note required)

  • Family relocation outside a reasonable travel distance

  • Extraordinary personal hardship (evaluated on a case-by-case basis by club leadership)

 

Refunds for these circumstances are pro-rated based on the amount of time the player participated and club resources already allocated (e.g., uniforms, league fees, insurance, field rental).

2. Tournament, League, and Uniform Fees

Tournament fees, league registration costs, and uniforms are non-refundable once payment has been submitted to the respective vendors or organizations.In the case of a canceled event or tournament, the club will attempt to recover and refund unused fees, but cannot guarantee full reimbursement.

3. Voluntary Withdrawal

If a player voluntarily withdraws from the club after accepting a roster spot, no refund will be issued.Exceptions may be reviewed under extenuating circumstances at the discretion of the Fire FC Board of Directors.

4. Team Dissolution

In the rare case that Fire FC is unable to field a team due to low player numbers or unforeseen circumstances, all unused player fees will be refunded in full (including the non-refundable deposit).

5. Refund Request Process

To request a refund:

 

  1. Submit a written request to Contact@FireFC.com with the player's name, team, reason for the request, and any relevant documentation.

  2. The refund request will be reviewed by Fire FC staff and/or the Board of Directors within 14 business days.

  3. Approved refunds will be processed via original payment method or club-issued check within 21 business days.

6. Payment Plan Default

Players on payment plans who fall behind on scheduled payments may be removed from the roster without refund of previous payments.

 

Communication is key. Please contact the club as early as possible if payment challenges arise.

7. COVID-19 or Force Majeure Policy

​In the event of widespread disruptions (e.g., public health emergencies, natural disasters), Fire FC will evaluate refund options based on club expenses incurred to date, credit opportunities for future seasons, and guidance from governing bodies.

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